FAQ’s

How many TV's can the receiver work on?

Each receiver is designed to work with one TV at a time. However, due to its small size, it can be easily moved to other rooms. Additionally, you can conveniently take it to a friend’s house to showcase or to watch the UFC fight there, avoiding any disruption to your own setup.

Are you capable of downloading?

No, you’re not permitted to download any content. It’s against the law, and we’re unable to facilitate it.

What's included with the receiver?

Each receiver is accompanied by a remote control, HDMI cable, and power cord. Additionally, depending on the package selected, there may be other offerings included.

Is there a warranty or return policy?

Yes, indeed! The receiver is backed by a one-year warranty and a 30-day money-back guarantee if you’re not satisfied. However, please note that if you have tampered with the unit itself, your money will not be refunded. Period!

Is cable required?

No, you don’t need cable at all. All you require is an internet connection of 20mbps or faster. However, we recommend speeds between 35-100 mbps for an optimal experience with our media streaming devices.

Does the receiver get local TV stations?

Receivers do not receive local channels unless you have a streaming application that provides those channels. We suggest getting a local HD antenna that is designed to receive local channels through the air.

Can the receiver be used on multiple TVs?

The receiver can be used on one TV at a time. However, due to its small size and ease of setup, it can be easily moved from TV to TV. Tip: If you connect an extra HDMI cord to your second TV, you will only need to transfer your receiver and the power cable to your second TV, saving you the trouble of moving the HDMI cable each time you want to switch televisions.

Can multiple receivers be used at the same time in one house?

Yes, multiple receivers can be used at one time on the same internet connection. Please note that multiple receivers running at the same time will require a faster internet connection. We recommend 10 Mbps per unit. So for 2 units, we would recommend a 20 Mbps internet connection or more.

Can I use Netflix, Disney+, Amazon Video, and other streaming services?

Yes, you can use services such as Netflix or Hulu using their apps from the App store. A subscription to any of these services is required to use their respective apps. The receiver does not circumvent any subscription-based streaming services in any way.

Does the receiver have Bluetooth?

Yes, the receiver comes with built-in Bluetooth.

What Operating System does the receiver run on?

AndroidTV 11.0

What else can I do on the receiver other than stream content?

Because the receiver runs on the Android operating system, you can do everything you can do on an Android phone or tablet. You are able to download any of the 800,000+ Android applications from the app store. You can surf the web, watch YouTube videos, check emails, make Skype calls (compatible webcam required), use social media, play games (we recommend a USB gaming controller), and perform just about anything else that a normal Android device can do.

Can the receiver record like a DVR?

No, our streaming media players do not offer downloading or a DVR service. Our media players are designed and sold as on-demand streaming devices.

Can I connect an external hard drive to the receiver?

Yes, you can connect an external hard drive to our receiver models via a USB cord. However, some external hard drives draw too much power for the USB port to provide. This can happen with large external hard drives of 1 TB or bigger. In this case, you will need to provide your external hard drive with an external power source. These products can be found at almost any electronics store.

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